Business Process Outsourcing
Experienced BPO Services
- Petadata’s BPO services are delivered by seasoned practitioners with deep industry expertise in each market sector.
- Our collaborative approach integrates thought leaders and business process experts from our consulting practices.
- We understand that a BPO solution is a partnership with our clients, and we design our projects to align with their business objectives.
- This includes transaction pricing and customer service, where we leverage strategic alliances with business process technology vendors to deliver comprehensive and customized BPO solutions.
Tailored Business Process Outsourcing
- Petadata’s Business Process Outsourcing (BPO) services bring together top-quality services, products, and people to enhance operational performance.
- By outsourcing specific business functions like customer service or accounting, companies can access specialized skills while improving their customer service levels.
- Our expertise in process management, combined with our domain knowledge and world-class technical support, enables us to provide tailored BPO solutions.
- Petadata’s customer-centric methodology, shaped by extensive global experience, ensures we deliver exceptional results across various industries.
- Data Management and Automated Reporting
- QA (Quality Assurance) for On-going processes. Log files management.
- DBA (Database Administering)
BPO Services
- Customer Service – Petadata provides 24×7 voice and/or back office support performing contact management and customer care services.
- Integrated Back Office Services
- Technical Support/ Help desk
- Inquiry Service
- Sales and order fulfillment