BPO Solutions
BPO
- Petadata provides its Clients with Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO) services from both Onshore and Offshore locations to meet specific Client’s needs.
- Petadata is a value-added service provider to various levels of global, state and local Government, Business & Industry requiring key areas of professional assistance & support.
- Petadata is adept at providing solutions that encompass Information Technology, Business Process Outsourcing & Customer Care services to support business transactions.
- Petadata can offer your business superior quality call center management at major cost savings through our world-class service center in the heart of India.
World Class Technology
- Petadata has invested heavily in state-of-the-art Information Technology & Telecommunications infrastructure from the best of the providers available.
- We select technology components to maintain your service levels for stability, reliability, compatibility, and performance.
- Petadata’s IT infrastructure is highly scalable to meet your growing business needs.
- We have also ensured the extensive measures of physical and logical security deployed that incorporate disaster recovery and contingency planning.
Proven delivery by quality Reps
- Our employees are chosen for their definite track records in their fields thereby assuring you the best fit at all times.
- They choose us because of the high value we place on results over theory and the organizational culture we have been able to develop.
- In the hands of these professionals, knowledge is transformed into practice – whether we are helping you manage your global change initiatives or reducing risks in day-to-day operations.
Business Benefits of Petadata Approach
- Cost reduction through economies of scale and best practices
- Improved efficiency and service quality for a competitive edge
- Enhanced performance and flexibility with ongoing technology updates
- Access to global expertise and industry best practices
- Established cost control through process management and continuous improvement
Call Center & BPO Services
- Offshore BPO services with dedicated bandwidth
- Reduced processing costs via continuous improvements
- Increased revenues with shorter BPO contract terms
- Improved operational efficiency and customer satisfaction
- Implementation of best practices and change management